Necklaces are made with all Sterling Silver or 14K Gold Filled properties
They should be stored in the velvet bag it comes in
Clasps and chains can be delicate and should be handled with care when taking on and off and using the proper storage methods to prevent tarnishing.
We only offer store credits at this time -- you must contact us within 2 days of receiving the necklace and you will have 5 days to send back after that contact.
We will test each and every piece before sending to ensure then piece is strong, please use care when taking on and off.
We will do repairs simply contact us and we will provide you with further information